ControlByWeb
(435) 750-5999

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About Xytronix Research & Design, Inc.

Xytronix Research & Design, Inc. is a fast-growing company that designs and manufactures high-end products for remote monitoring and control over the Internet. We are are located in Nibley, Utah which is part of the beautiful Cache Valley in the Northern part of the state. Our products are used in a variety of applications including security, building automation, process control, environmental monitoring, fluid level monitoring, and much more.

We are a fast-growing company and we are always looking for the best talent to join our team and grow with us.

Below is a list of open positions at Xytronix Research & Design, Inc:

Open Positions

Note: If you are interested in working for Xytronix Research & Design, Inc. and don't see the right position listed, we'd still like to hear from you. Please send your resume to: .

Support Technician

Job Description

We are looking for a Support Technician to join our tech support team. We are a manufacturer of electronic products for industrial automation and control. We sell small to medium-sized control systems used in various industries and by systems integrators around the world.

We are looking for a candidate to aid in our growing company with product support, including setup assistance and troubleshooting issues. The right candidate will be technically adept, patient, and demonstrate excellent people skills. In this position you will:

  • Provide technical support by phone and email
  • Assist customers with setup and troubleshooting installations
  • Assist sales team with more technical questions in regards to product inquiries
  • Answer pre-sales calls when sales team is not available
  • Provide feedback to programming team in regards to bugs found and feature requests from customers
  • Diagnose and repair failed units and advise customers on resolution to prevent future failures
  • Test new firmware and new modules as needed
  • Report any trends with device failures to the appropriate team (engineering, production, etc)

Requirements

This position is for full-time employment during regular working hours. Ideally, the candidate will have basic skills and knowlede in wiring, IP networking, good verbal communication, good writing, and troubleshooting. We are willing to train the right candidate.

Other relevant skills include: soldering and basic electrical repair, product evaluation, basic computer coding, etc.

Pay: Negotiable

Hours: Full-Time

Location: On premise in Nibley, UT

How to Apply: Email resume to (PDF format preferred.)