Troubleshooting | Support
Troubleshooting tips and tricks to get your device operating correctly
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Tutorials

Reset Ethernet Device to Factory Defaults
This tutorial shows how to reset your ethernet device to factory defaults.
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Reset Wi-Fi Device to Factory Defaults
This tutorial shows how to reset your Wi-Fi device to factory defaults.
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Eliminate False Temperature Alarms
This tutorial explains how to eliminate false temperature alarms.
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My temp sensor occasionally shows x.x, 185F, or 85C. Any suggestions?
ControlByWeb devices are compatible with any one-wire (DS18B20) digital temperature sensor. These include the X-DTS-U, X-DTS-S3C, and X-DTS-S32C sensors. These sensors ...
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My email isn't working, any troubleshooting advice?
For email troubleshooting, there are a few things you can try. First, try to send a test email by entering the following XML command into the browser ...
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Troubleshoot Adding a Cellular Device to the ControlByWeb Cloud
This tutorial helps you troubleshoot issues you may encounter when adding a cellular device to the ControlByWeb Cloud.
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Command line basic script error checker (192 KB Ver 1.3)
For use with Legacy products that support BASIC script.